Work and contracts
Working time, leave and absence: understand schedules, overtime, holidays and sick leave
Documents about working time and leave can affect your schedule, salary, attendance record and responsibilities at work. Employers may use contracts, schedules, forms, policies, approvals and notices to explain how hours, overtime, holidays, sickness and other absences are handled. The exact rules vary by country, employer and contract. This guide helps you understand the document you received and identify which dates, conditions or actions matter.
Updated 21 August 2026 · 11 min read
Start with four questions
- What period or dates does the document cover?
- Is it informing you of a schedule or asking you to request or confirm something?
- Does it affect salary, overtime, holiday or attendance records?
- Is there a deadline or procedure you need to follow?
1. Normal working hours
Your employment contract or workplace policy may define the number of hours you are expected to work each day or week.
Some roles have fixed hours, while others use shifts, flexible schedules or annualised working-time arrangements.
Compare any schedule or notice you receive with the working-time terms in your contract.
- Daily hours
- Weekly hours
- Start and finish times
- Breaks
- Flexible working
- Contracted hours
2. Schedules and shift plans
Shift workers may receive weekly or monthly schedules showing working days, start times and rest days.
Check whether the schedule is final or provisional and whether the employer explains how changes will be communicated.
If a shift changes at short notice, keep the updated schedule or message for your records.
- Shift date
- Start time
- End time
- Rest day
- Schedule period
- Change notification
3. Time recording
Many workplaces require employees to record working hours using a time sheet, app, clocking system or other method.
Check what counts as working time and how corrections are made if a record is wrong.
Your time records can be important when checking overtime, payroll or attendance information.
- Clock-in and clock-out
- Time sheet
- Break recording
- Correction procedure
- Approval process
- Recorded balance
4. Overtime and extra hours
Overtime documents may show additional hours worked, approval requirements and how those hours are compensated.
Depending on the contract and local rules, extra hours may be paid, converted into time off or treated in another way.
Compare employer records with your own if the number of hours looks incorrect.
- Overtime hours
- Approval
- Payment
- Time off in lieu
- Overtime balance
- Premium rate if applicable
5. Night, weekend and holiday work
Some jobs include work during evenings, nights, weekends or public holidays.
Your schedule or payslip may show special codes, allowances or premium payments connected with these hours.
The exact compensation and working-time rules depend on the applicable law, contract and workplace arrangements.
- Night work
- Weekend work
- Public-holiday work
- Shift allowance
- Premium payment
- Special schedule
6. Annual holiday entitlement
Employment documents may state how much annual holiday you receive or refer to a statutory, contractual or collective-agreement entitlement.
Check whether the document uses days, hours or another unit and whether part-time work affects the calculation.
Your employer may also show a current holiday balance in a payroll or HR system.
- Annual entitlement
- Holiday year
- Days or hours
- Part-time calculation
- Current balance
- Carry-over rules
7. Holiday requests and approvals
Many employers require holiday to be requested in advance through a form, HR system or manager.
A request is not necessarily the same as an approval. Check whether the document confirms that the leave has been accepted.
Keep the approval if the dates are important or if your schedule later changes.
- Requested dates
- Approval status
- Manager approval
- HR system confirmation
- Deadline to request
- Cancellation or change
8. Sick leave and illness notifications
Workplace policies often explain how and when an employee must report illness.
The employer may require notification to a manager or HR and may request a medical certificate depending on the length or circumstances of the absence.
The rules for sick pay and medical evidence vary significantly by jurisdiction.
- Who to notify
- When to notify
- Medical certificate
- Expected return date
- Sick-pay information
- Follow-up contact
9. Medical certificates and supporting documents
A medical certificate may confirm that you are unable to work for a stated period or may contain information required by the employer.
Check the dates covered and whether the employer needs the original, a copy or another format.
Do not provide more medical information than the applicable procedure requires unless you understand why it is being requested.
- Period of incapacity
- Certificate date
- Submission deadline
- Required format
- Extension certificate
- Return-to-work information
10. Parental and family leave
Documents relating to parental, maternity, paternity, family or caregiving leave may involve both the employer and public authorities.
Check the requested dates, notice requirements and whether separate applications or supporting documents are needed.
Because entitlements vary widely, verify important rights and deadlines under the rules that apply to you.
- Leave type
- Start date
- End date
- Notice period
- Supporting documents
- Employer confirmation
11. Unpaid leave
Unpaid leave may be agreed for personal, family, travel, study or other reasons.
A written approval should make clear which dates are covered and whether the leave affects salary, benefits or other employment conditions.
If the consequences are not clear, ask before confirming the arrangement.
- Approved dates
- Salary impact
- Benefit impact
- Return date
- Conditions
- Written approval
12. Other absences
Workplaces may have separate procedures for appointments, emergencies, bereavement, civic duties, training or other absences.
The employer may classify the absence as paid, unpaid or another type of leave.
Check which form, evidence or approval is required.
- Reason for absence
- Paid or unpaid status
- Approval
- Evidence required
- Dates
- Workplace procedure
13. Return-to-work documents
After an absence, an employer may ask for a return-to-work form, meeting or confirmation.
The document may record the dates of absence, return date and any workplace arrangements connected with the return.
Check that the dates and factual information are correct before signing or acknowledging the record.
- Absence dates
- Return date
- Meeting note
- Work restrictions if applicable
- Temporary arrangements
- Acknowledgement
14. Check how absence affects pay
Some types of leave or absence can affect salary, allowances, overtime or other payroll entries.
Compare the relevant HR document with your payslip if the amount paid changes.
If you do not understand a deduction or reduced payment, ask payroll or HR for the calculation.
- Regular salary
- Reduced salary
- Unpaid days
- Sick pay
- Allowances
- Payroll deduction
15. Keep working-time and leave records together
Schedules, time sheets, holiday approvals, medical certificates and absence notices often relate to the same period.
Keeping them together makes it easier to understand your attendance, overtime, leave balance and salary.
If there is a disagreement about hours or absence, your own records can help clarify what happened.
- Work schedules
- Time records
- Holiday approvals
- Absence notices
- Medical certificates
- Relevant payslips
- HR correspondence
Working-time limits, overtime, holiday entitlement, sick leave, medical-certification requirements, family leave, unpaid leave and salary consequences vary by country, contract, collective agreement and workplace policy. This guide provides general information only. Verify important employment rights, deadlines and obligations under the rules that apply to your situation.
